Re read the instructions about Facebook and have done what was asked for. I am not an intuitive user of things and I had difficulty navigating my way about the site and discovering where to add things and find things, feel sure it would become easy with constant use.
I do not feel Facebook can do anything for me and I will not continue to use it, if anything I find it alarming that so much information is available about people when there is such a fuss about privacy laws, however I recognise Facebook has a huge following and so the library should have a Facebook page. The library information is then freely available for anyone that wants it without having to look for it seperately. Customers do ask about Facebook on a regular basis and many of them check their pages regularly using the Learnnet and I would suggest to them they look at the libraries Facebook for information about events, competitions, new books etc, many of the borrowers for whom English is not a first language would perhaps feel happier looking at Facebook than the Libraries website because they are often familiar with Facebook but not the website, they struggle with the website in the same way I struggle with Facebook.
Sunday, May 23, 2010
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For someone who had an awful first-Facebook experience, the fact that you've gone back to complete the exercise is to be commended. I definitely wouldn't have minded if you'd cried foul and not finished this one ;) That's a great point you make that customers familiar with Facebook struggle with our website the same way you do Facebook.
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